Commissioners Information Bulletin 358
Issued: 23 June 2008

Community Pharmacy Operations - Amended Vocational Training Order for the recognised traineeship vocation of Community Pharmacy Operations

At the request of the NSW Wholesale, Retail and Personal Services Industry Training Advisory Body (ITAB), the Commissioner for Vocational Training has varied the existing Vocational Training Order (VTO) for the recognised traineeship vocation of Community Pharmacy Operations, under section 6 of the Apprenticeship and Traineeship Act, 2001.

The revised VTO includes replacement of WRP20102 Certificate II in Community Pharmacy, WRP30102 Certificate III in Community Pharmacy and WRP40102 Certificate IV in Community Pharmacy with SIR20107 Certificate II in Community Pharmacy, SIR30107 Certificate III in Community Pharmacy and SIR40107 Certificate IV in Community Pharmacy.

SIR07 RETAIL SERVICES TRAINING PACKAGE

The SIR07 Retail Services Training Package is a result of the review of three previous Training Packages which have been integrated: the WRR02 Retail Training Package, the WRW01 Wholesale Training Package and the WRP02 Community Pharmacy Training Package.

The Community Pharmacy Training Package was endorsed in 2002. The changes relating to Community Pharmacy Services, as reflected in the SIR07 Retail Services Training Package, include:

• integrating the Retail, Wholesale and Community Pharmacy Training Packages
• replacing previous qualifications with updated qualifications where the intent is the same, namely Certificates II, III and IV in Community Pharmacy
• integrating and deleting various units of competency.

The Community Pharmacy component of the SIR07 Retail Services Training Package is distinct from the Retail and Wholesale components. In particular, its qualifications have the words “Community Pharmacy” in their titles, the units of competency are uniquely coded to make them clearly identifiable and there are specific qualification packaging rules. These features are in response to the community pharmacy sector’s views that their industry has unique customer service and legal requirements relating to the sale of medicines.

Vocational Training Order Standard Format

A copy of the VTO supporting the recognised traineeship vocation of Community Pharmacy Operations is at Attachment A.

Qualifications framework

For the purpose of the VTO, Community Pharmacy Operations trainees in New South Wales will now be able to gain the following qualifications:

• SIR20107 Certificate II in Community Pharmacy
• SIR30107 Certificate III in Community Pharmacy
• SIR40107 Certificate IV in Community Pharmacy.

Units of competency

The packaging and structure requirements for the qualification to which this VTO applies are outlined at Attachment B.

Industrial arrangements

The following industrial arrangements apply to these traineeships.

Awards

Retail Services Employees (State) Award
Retail Industry (State) Training Wage Award

Agreements include

Action Supermarkets Pty Ltd Agreement 2004
Airport Retail Enterprises (Are) Airport Community Pharmacy Operations Workplace Agreement 2006
Barbeques Galore Certified Agreement 2003
Big W Stores Agreement 2006
Bi Lo Pty Ltd Retail Agreement 2005
Bunnings Warehouse Agreement 2006
SDA Retail Trade Australia Agreement 2007 – Bunnings Group
Coles Express - Eureka Operations Pty Ltd
Coles Myer Liquor Group (CMLG) (Retail) Agreement 2005
Coles Supermarkets Australia Pty Limited Retail Agreement 2005
Dan Murphy’s Agreement 2006
David Jones Enterprise Agreement 2006
Dominos Pizza Agreement 2001
Dulux Trade Centre Certified Agreement 2005
Figgins Holdings Pty Ltd Workplace Agreement 2006
Freedom National Retail Enterprise Agreement 2003
Harris Scarf Agreement 2004
Hungry Jacks Employees SDA Enterprise Agreement 2006
IKEA Collective Agreement 2006
Just Jeans Group Retail Agreement 2006
KFC National Enterprise Agreement 2005
Kmart Australia Ltd Agreement 2006
Kmart Australia Ltd Garden Supercentre Agreement 2006
Mannequins and Models Award 2000
Millers - SFG National Retail Certified Agreement 2004-2007
Myer Stores Agreement 2004
National Fast Food Retail Award 2000
National Training Wage Award 2000
Officeworks Agreement 2006
PGFG Stores Enterprise Agreement 2005
Pinkys Pizza Ribs on the Run Agreement 2005
Pizza Haven SDA Agreement 2005
Pizza Hut - SDA National Employee Relations Agreement 2004
Powerhouse National Certified Agreement 2004
Priceline Retail Employees Enterprise Agreement 2004
Red Rooster Agreement 2003
Reject Shop Agreement 2005
Retail and Wholesale Industry - Shop Employees - Act - Award 2000
Safeway Supermarkets Agreement 2006
SFG National Retail Certified Agreement 2004 To 2007
Super Cheap Group Workplace Agreement 2006
Target Country Retail Agreement 2006
Target Retail Agreement 2006
Vehicle Industry - Repair Services and Retail - Award 1983.

These arrangements support part-time training.

Note - Applications under the Apprenticeship and Traineeship Act 2001 to establish any traineeship or apprenticeship will not be approved unless the Commissioner is satisfied that appropriate industrial arrangements are in place.

Vocational Education in Schools

The ITAB has recommended SIR20107 Certificate II in Community Pharmacy as suitable for delivery in schools.

For school based part-time traineeships currently being delivered in New South Wales, refer https://www.det.nsw.edu.au/vetinschools/traineeships/sbt/traineeships.html

Learning resources and assessment materials

Service Skills Australia offers an extensive range of support materials for the SIR07 Retail Services Training Package – refer http://www.serviceskills.com.au/index.php?page=shop.browse&option=
com_virtuemart&Itemid=1809)

Other companies like Aspire Training and Consultancy also offer a comprehensive range of resources for the Retail qualifications

Licensing

There are no licensing requirements for these traineeships.

Availability of Registered Training Organisations

The National Training Information Service (NTIS) website http://www.ntis.gov.au identifies RTOs in New South Wales registered to deliver qualifications from the SIR07 Retail Services Training Package.

Note: This Commissioner’s Information Bulletin wholly supersedes previous information about Community Pharmacy Operations traineeships in Commissioner’s Information Bulletins 025 and 184.

For any enquiries regarding this CIB, please contact the Vocational Training Tribunal Unit on (02) 9266 8579.

PHILLIP MOORE
Commissioner for Vocational Training